Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods through our checkout system.
Is my payment information secure?
Yes! We use industry-standard SSL encryption to protect your payment information during checkout.
Shipping & Delivery
How long does shipping take?
Most orders are processed within 1-2 business days and typically arrive within 5-7 business days for standard shipping.
Do you ship internationally?
Currently, we ship within the United States.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with packaging.
How do I return an item?
Contact our customer service team at zyntira@gmail.com to initiate a return and receive return instructions.
Products
Are your products authentic?
Yes, all our products are authentic and sourced directly from manufacturers or authorized distributors.
Do you offer warranties?
Warranty coverage varies by product. Check individual product pages for specific warranty information.